You want the best for your clients, and we do too
We’re changing health care so everyone can live their healthiest life. Your clients’ unique needs are at the heart of everything we do. We make it easier to stay healthy and save money along the way. Our doctors focus on building deep relationships with each patient and spend time listening to their concerns and answering all their questions.

We elevate well-being. With a personalized action plan, each client can stay on top of their health issues and prevent new ones. Our teams deliver the right care how and when it’s needed. With a wide range of services, it’s easier for your clients to focus on their well-being. With us, they’re getting their health needs met in one place.

At Optum, our Growth Team is focused on helping you provide exceptional service and support to your Optum clients. This means:

• Request Optum marketing collateral, giveaways and support at minimal cost to you. Reach out to your local Growth Team with questions.
• Updated health articles you can share with your clients – Healthier You | Optum
• Become Optum certified by completing Optum University. It's the first step to being considered for placement within an Optum location.
• Join the Optum Growth and Marketing team at community events.

Our care teams study the latest scientific research. They use this to focus on physical, mental and emotional aspects of health, which means:

• •  Fewer rehospitalizations
• •  Shorter nursing home stays

Data from the Better Medicare Alliance 2022 State of Medicare Advantage Report

Optum providers use value-based care (VBC) delivery models in practice. Our care teams focus on preventive care. This means patients get the care they need, when they need it. By providing the right care for better health, we help keep costs down for our patients.

We offer affordable primary and specialty care at 2 different types of clinics. At both, your clients will get personalized care from a doctor dedicated to helping them get and stay healthy.

Group clinics are owned and operated by Optum. They will have “Optum” in their name. The providers who work at group clinics are employed directly by Optum. They are referred to as “group” or “employed” providers. Patient and agent relationships in group clinics are supported by the Growth Team. These Optum team members support patient education, retention and growth. They also organize events and foster relationships with agents.

Independent physician association (IPA) clinics are independently owned and operated clinics. The providers who work at IPA clinics are contracted with Optum. As such, they are referred to as “contracted” or “network” providers. Patient support in IPA clinics will be managed by the clinic staff themselves. Agents who need assistance supporting patients at IPA clinics can contact their local Growth Team member.

For a list of IPA clinics accepting new patients, visit Medicare Advantage Providers in NM.

At Optum, our doctors are focused on meeting all your clients' health needs. This means:

• •  More time listening to them and answering questions
• •  Helping them set goals for a healthier life
• •  Using the latest research to offer the best care
• •  Creating a personalized care plan

A healthier life starts with a highly connected care team. Our goal is to make sure your client can easily get the care they need. At each visit, they'll have quality time with a provider who understands their needs and wants to keep them feeling their best.

Primary care provider
Your client will work with their primary care provider (PCP) to create a plan to help them meet their health goals.

Advanced practice clinicians
Nurse practitioners (NPs and APRNs) and physician assistants (PAs) are part of the care team and give care when needed.

Specialists
Your client's PCP will send them to specialists when they need extra care for a specific health problem.

When you succeed, so do we. That’s why we provide you with:

• •  Local marketing teams that offer educational and sales activities
• •  An easy-to-use provider look-up tool that fits your criteria
• •  Onboarding for your clients with easy-to-follow steps in care
• •  A robust resource library of educational and sales materials

Contact your client’s insurance claims department. The phone number should be on the back of their insurance card.