We’re thrilled to share that Optum Primary Care – Black Canyon is moving to a larger,
state-of-the-art facility in the Metro Center mall area in Phoenix.
Optum Primary Care – Metro Center will start seeing patients on October 29, 2024.
Optum Primary Care – Metro Center will start seeing patients on October 29, 2024.
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All you need to guide your clients in one place
As our partner, you get exclusive resources and support services. We provide education through the Optum University training program. Our marketing teams offer events and materials year-round. And you can always get in touch with us for any questions that arise. You'll have the backing you need to excel as a trusted broker partner.
Arizona market contacts
If you need guidance or have questions, get in touch with our contacts below.
Ana Moreno
Broker Relations Manager
Optum Primary Care
1-520-338-0582, TTY 711
ana.moreno1@optum.com
Amber Despain
Patient Liaison
Optum Primary Care
1-623-387-9387, TTY 711
mahelparizona@optum.com
Shelby Haspert
Broker Relations Manager
Optum Primary Care
1-520-358-6860, TTY 711
shelby.haspert@optum.com
Maria Rivera
Patient Liaison
Optum Primary Care
1-480-879-2383, TTY 711
mahelparizona@optum.com
Diana Soto-Burke
Patient Liaison
Spanish speaking
Optum Primary Care
1-623-387-9287, TTY 711
mahelparizona@optum.com
Scott W. Morris
Director, MA Growth
Optum – AZ, CO, ID, NM, UT, NV
1-801-389-6016, TTY 711
scott.morris@optum.com
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Browse our provider search tool to find a doctor or clinic
You want the best for your clients, and we do too
Our doctors don’t focus on how many patients they can see each day. Instead, they build deep relationships with each patient. Our goal is to help your clients live healthy, active lives. When we suggest care, it must be justified by one simple standard: your clients’ best interests.
Optum Primary Care community health centers
33 clinics
Phoenix Metro, Tucson, Northern Arizona
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120+ providers
Arizona contracted providers
241 provider groups
800+ primary care providers
2,700+ specialists
Added value
Multi-payer
Community centers
Wrap around services
Optum agent newsletter
Our assets library has many resources to make your job easier.
Find patient handouts and the latest agent guide and learn more about the network or Medicare plan benefits.
Find patient handouts and the latest agent guide and learn more about the network or Medicare plan benefits.
Additional client resources
Dispatch Health
Call 1-480-493-3444, TTY 711
Community center calendar
Click here
Common broker questions
Why should my clients choose an Optum doctor?
At Optum, our doctors are focused on meeting all your clients' health needs. This means:
- • More time listening to them and answering questions
- • Helping them set goals for a healthier life
- • Using the latest research to offer the best care
- • Creating a personalized care plan
Who makes up my client’s care team?
A healthier life starts with a highly connected care team. Our goal is to make sure your client can easily get the care they need. At each visit, they'll have quality time with a provider who understands their needs and wants to keep them feeling their best.
Primary care provider
Your client will work with their primary care provider (PCP) to create a plan to help them meet their health goals.
Advanced practice clinicians
Nurse practitioners (NPs and APRNs) and physician assistants (PAs) are part of the care team and give care when needed.
Specialists
Your client's PCP will send them to specialists when they need extra care for a specific health problem.
Primary care provider
Your client will work with their primary care provider (PCP) to create a plan to help them meet their health goals.
Advanced practice clinicians
Nurse practitioners (NPs and APRNs) and physician assistants (PAs) are part of the care team and give care when needed.
Specialists
Your client's PCP will send them to specialists when they need extra care for a specific health problem.
How is Optum improving health outcomes for members?
Our care teams study the latest scientific research. They use this to focus on physical, mental and emotional aspects of health, which means:
Data from the Better Medicare Alliance 2022 State of Medicare Advantage Report
- • Fewer rehospitalizations
- • Shorter nursing home stays
- • Fewer re-hospitalizations
Data from the Better Medicare Alliance 2022 State of Medicare Advantage Report
Optum is built around value-driven care. What does this mean?
Optum providers use value-based care (VBC) delivery models in practice. Our care teams focus on preventive care. This means patients get the care they need, when they need it. By providing the right care for better health, we help keep costs down for our patients.
How does Optum support our broker partners?
When you succeed, so do we. That’s why we provide you with:
- • Local marketing teams that offer educational and sales activities
- • An easy-to-use provider look-up tool that fits your criteria
- • Onboarding for your clients with easy to follow steps in care
- • A robust resource library of educational and sales materials
Why should I partner with Optum?
You want the best for your clients, and we do too
We’re changing health care so everyone can live their healthiest life. Your clients’ unique needs are at the heart of everything we do. We make it easier to stay healthy and save money along the way. Our doctors focus on building deep relationships with each patient and spend time listening to their concerns and answering all their questions.
We elevate well-being. With a personalized action plan, each client can keep on top of their health issues and prevent new ones. Our teams deliver the right care how and when it’s needed. With a wide range of services, it’s easier for your clients to focus on their well-being. With us, they’re getting their health needs met in one place.
We’re changing health care so everyone can live their healthiest life. Your clients’ unique needs are at the heart of everything we do. We make it easier to stay healthy and save money along the way. Our doctors focus on building deep relationships with each patient and spend time listening to their concerns and answering all their questions.
We elevate well-being. With a personalized action plan, each client can keep on top of their health issues and prevent new ones. Our teams deliver the right care how and when it’s needed. With a wide range of services, it’s easier for your clients to focus on their well-being. With us, they’re getting their health needs met in one place.